Payment & Shipping Policy

Prices and Shipping Costs

1) The prices on quotes include applicable statutory GST.

2) Place to deliver is in principal the Tools &Trix Automation Trading (P) LTD., office.

3) Unless otherwise confirmed in the order confirmation, additional shipping costs

4) will be charged for packaging and shipping to another address.

5) All customers request if the prices are ex works plus freight, taxes, customs, insurance premiums and other external costs, unless otherwise confirmed in the order confirmation.

6) If costs increase for taxes, customs, freight, insurance premiums or other external costs. Tools &Trix Automation Trading (P) LTD. is entitled to a price change equal to the corresponding amount.

7) Tools &Trix Automation Trading (P) LTD. reserve to right to revise the agreed price for order quantity still pending delivery as a result of changes a new raw material/or any other circumstances.

Payment Terms

1) Payment shall be made by bank transfer or by any other mention method. Contractual customer & Online customer shall bear the costs of payment transfers. Unless otherwise agreed upon, payment terms are Twelve days from delivery to the Contractual customer. For Online customer they should pay in advance. The contractual partner shall be considered as default after ten days as per due date and receipt of the invoice/payment schedule.

In few products Contractual customer need to pay 70% advance and 30% after delivery. (All payment terms are decide in advance before placing an order)

2) If the payment period is exceeded or in the event of default, Tools &Trix Automation Trading (P) LTD. will charge interest at the rate of seven percent above the base interest rate of the ECB, unless alternative interest rates have been agreed between Tools &Trix Automation Trading (P) LTD. and the customer. We reserve the right to claim further damages caused by payment default.

3) The contractual partners shall only be entitled to assert a further right of retention and offset amounts to the extent which their counterclaims have been legally proven by a court of law or are uncontested or have been acknowledged in writing by Tools &Trix Automation Trading (P) LTD.

4) Exclusively in the case of corporations, Tools &Trix Automation Trading (P) LTD., shall be entitled to offset any and all receivables which the corporation, irrespective of the legal basis, is entitled to from Tools &Trix Automation Trading (P) LTD. This shall also apply to receivables which one party has agreed to settle in cash and the other party has agreed to settle by bill of exchange or any other means of payment. Where applicable, these receivables only refer to the balance. If the receivables are due on different dates, Tools &Trix Automation Trading (P) LTD., receivables shall be due no later than the maturing of Tools &Trix Automation Trading (P) LTD. liability and shall be settled on the value date.

5) Tools &Trix Automation Trading (P) LTD. may use debt collection agencies, lawyers or other third parties to secure the payment of its receivables. The receivables from deliveries to contractual partners may be assigned by Tools &Trix Automation Trading (P) LTD. to third parties.

6) All delivered products remain the property of Tools &Trix Automation Trading (P) LTD. until payment has been made in full.

The delivered products remain the property of Tools &Trix Automation Trading (P) LTD., until payment is made in full, particularly with regard to outstanding balances to which Tools &Trix Automation Trading (P) LTD. is entitled to within the scope of the business relationship (“Retained Balance“) and any claims made by the insolvency administrator have been met in full.

7) The customer must immediately inform Tools &Trix Automation Trading (P) LTD. of a seizure or adverse events related to third parties. The customer shall bear all costs incurred for the cancellation of access or for the return transport of the retained products, unless they are covered by third parties.

In any case customer will cancel the order, customer need to bear all Cost of products. Tools &Trix Automation Trading (P) LTD., is not liable to deliver product to customer once cancelled.

Quality Assurance, Certifications

1) A quality assurance check is carried out by Tools &Trix Automation Trading (P) LTD. Before handover to customer Tools &Trix Automation Trading (P) LTD. check all products parameters.

2) Certificates for manufactured products will only be issued and supplied when customer ask.